Privacy Policy

Last updated: June 2026 · Vibia SHPK (Arka Rooftop)

This Privacy Policy explains how Arka Rooftop, operated by Vibia SHPK, collects, uses and protects your personal data when you visit our website, make a reservation, or contact us.

1. Who we are

The data controller is Vibia SHPK (NUIS M01509024F), Rezidenca “Kodra e Diellit 2”, Tirana, Albania, operating the Arka Rooftop restaurant, lounge bar and pool. For any privacy request, contact us at reservation@vibia.al.

2. Information we collect

Reservation details you provide: name, phone number, email, number of guests, date and time.
Messages you send us via WhatsApp, Instagram, email or the website.
Technical data collected automatically, such as IP address, device and browser type, and pages viewed (via cookies and analytics).

3. How we use your information

To manage and confirm your reservations and respond to your enquiries.
To operate, secure and improve our website and service.
To send you offers or news only where you have given consent.

4. Reservations and third-party services

Reservations are handled through EasyTable, our booking provider. Messaging is handled through Meta platforms (WhatsApp and Instagram). Our website uses Google Maps and analytics services. These providers process data under their own privacy policies.

5. Cookies

We use cookies that are necessary for the website to function and, where permitted, analytics cookies to understand how the site is used. You can control cookies through your browser settings.

6. Data retention

We keep personal data only as long as necessary for the purposes above or as required by law, after which it is deleted or anonymised.

7. Your rights

You have the right to access, correct, delete or object to the processing of your personal data. To exercise these rights, contact us at reservation@vibia.al.

8. Security

We apply reasonable technical and organisational measures to protect your data against loss, misuse or unauthorised access.

9. Contact

Vibia SHPK – Arka Rooftop
Rezidenca “Kodra e Diellit 2”, Tirana, Albania
Email: reservation@vibia.al · Tel & WhatsApp: +355 68 307 2445

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.